Where to Start

"Exceeding your expectations is not optional, its our mission!"

Funeral planning can get overwhelming, but you’re not alone. Our staff is here to support you and help you through your grief journey while honoring your loved one. To help you get started, below is some helpful information. But please feel free to contact us with any questions.



Within Hours

When a loved one dies at home or somewhere that isn’t a healthcare facility, you’ll need to contact:

  • The nursing care office who was caring for them at home (if any) OR
  • 911 who will send emergency personnel and police who will determine cause

In order for them to be released into our care. If we are called to take them into our care, we then suggest giving us the time you would like us to arrive that would give you and your family the necessary time to say goodbye, never feeling rushed, nor feeling pressured at a time where emotions may be overwhelming. At the noted time, we will then arrive, with the necessary staff, to bring your loved one back to our home. When a loved one passes at home, the funeral home will contact an attending physician who would sign the death certificate to be certified with cause of death, by the funeral home.

If your loved one dies in a healthcare facility, including Nursing Homes they will notify the proper authorities (if applicable) and the funeral home if they have that information. The hospital and /or attending physician will be responsible for signing the death certificate which will be certified, by the funeral home, with the cause of death of your loved one.

Please be advised that if the death occurs at a nursing home or rehabilitation center facility it is our policy to assist in making this process easier to arrive only when your family has completely gone home and left the facility and soon thereafter we will arrive to bring your loved one home with us. We do not want to have you witness moments which will only exacerbate memories which we prefer you only to have very little of.

Within a Few Days

You should inform close friends and relatives of your loved one’s passing but we may suggest you reach out to a trusted family member or friend to help you do this, if you’d wish.

You also should review your loved one’s preplanned funeral wishes (if any) and meet with the funeral director to execute such plans or plan their service as you wish. Some of the larger choices you need to make if they have not been made are:

  • How soon should the services be?
  • If a burial service, should the services be done in one day? or traditionally having the wake on the evening and then the day after hold the actual burial itself?
  • For a burial, what cemetery? or sending back to native country?
  • For a cremation, viewing or no viewing? final resting place of ashes?
  • What pictures will be used for the services to show?
  • Any religious services, such as clergy or spiritual leaders?


This is just a starting point, so don't feel like you need to know all the answers right now. We want to make this process as easy and meaningful as possible, so please contact us with any questions or for more information about your funeral service options.

When We Meet

When you meet with one of us to begin planning the services, we'll give you our GENERAL PRICE LIST* (GPL), Casket Price List and Outer Burial Container Price List to give you a basic idea of our service costs which in all honesty will feel like a home loan written in fine print. It is extremely difficult to understand as you do not know what will apply to what part of your service and if your service is unique what will apply and what wouldn't, but until you sit with us, truthfully, it will be impossible to understand it all. We promise patience, we promise to explain every little part of it until it all makes sense. It will seem overwhelming, but it is our goal that by the end of our meeting it will make all sense. Right after the GPL, CPL and OBCPL is handed to you, then, we’ll talk with you about your loved one to get a better understanding of the person and services to honor their life as uniquely as they were.

Our staff will then use this information to help you create a personalized, meaningful service to celebrate your loved one. You can share your funeral preferences and ideas, stories about your loved one, their passions, and any other insights into your loved one’s life.

This complete process the funeral home does also include:

  • Preparing and filing the official death certificate
  • Drafting an obituary
  • Scheduling the funeral services and other events, including the date, time, and location
  • Assisting you in the education, if requested, and selection of a casket, urn, and any other products
  • Providing reminders of things needed in time for services
  • Arranging any necessary things in order for the services to be done in accordance to your wishes and/or the wishes of the deceased if they had prearranged such services
  • Attention to every single detail & More...

We want to make this process as simple and stress-free as possible, so please bring the following information about your loved one:

  • Date of birth
  • Place of birth
  • Full legal name and home address
  • Social security number
  • Father's name
  • Mother's maiden name
  • Highest education
  • Occupation
  • Veteran's discharge papers (DD-214), if applicable
  • Information about the burial location, if applicable
  • Religion and/or church affiliation, if applicable
  • Insurance policy information, if using to pay for funeral expenses
  • Names and relationships of survivors
  • A recent photograph of your loved one and any clothing you want used when dressing them for the service
  • Spouse's legal name (maiden name if female)
  • Race
  • Unique traits, identifying characteristics, clubs, games, personal ideas, etc.

As per the Federal Trade Commission, you are to be presented with the General Price List UPON INQUIRING OR SPEAKING about funeral services or prices of funeral services with a funeral home or its directors, so please understand these are government regulations and should be adhered to by ALL funeral homes. It should NOT be considered a sign of anything other than abiding by laws and not as something offensive. Those who do not abide by such laws, in all honesty should be considered a sign of caution when doing business with such.

Funeraria Luz de Paz
Phone: (203) 330-8081  Fax: (203) 330-8082
426 E. Washington Ave., Bridgeport, CT 06608

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